Privacy Policy

Privacy Policy

At XOXOCART, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you use XOXOCART, we may collect the following information:

• Full name

• Phone number

• Email address

• Billing and delivery address

• Order and purchase details

• Payment-related information

• Information you provide when contacting our customer support

• Website usage and device information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

Your information may be used to:

• Process and deliver your orders

• Confirm orders and communicate delivery updates

• Process payments and prevent fraudulent transactions

• Respond to questions, complaints, and customer support requests

• Improve our products, services, and website

• Send promotional offers or updates where permitted and where you have opted in

• Maintain website security and prevent unauthorized activity

• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment providers. XOXOCART does not necessarily store your complete payment card or banking information on its own servers.

Payment information is handled according to the security and privacy policies of the relevant payment provider.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Courier and delivery companies

• Payment processing providers

• Website hosting and technology providers

• Customer support or service providers

• Government or legal authorities when required by law

These parties are expected to use your information only for the purpose for which it was provided.

5. Cookies

XOXOCART may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember your preferences

• Keep items in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Provide relevant marketing where applicable

You can adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and meet applicable legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services. XOXOCART is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Children’s Privacy

XOXOCART does not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent for certain communications

• Opt out of promotional emails or messages

Some information may need to be retained where required for legal, security, or business purposes.

11. Marketing Communications

If you subscribe to promotional communications from XOXOCART, we may send you information about new products, special offers, discounts, or other updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.

12. Changes to This Privacy Policy

XOXOCART may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact XOXOCART Customer Support through the contact details provided on our website.

Last Updated: [23/08/2026]